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Effective Date: 29 June 2026
Last Updated: 29 June 2026

 

Welcome to Bucky Mint Support.
 

We're here to help parents and families get the most out of Bucky Mint. Whether you have a question, need technical assistance or wish to report an issue, we'd love to hear from you.


Contact Us

Email: info@infinoo.com

Response Time: Within 3–4 business days


Frequently Asked Questions

How do I create a child profile?

Sign in as a Parent and tap Create Child Profile. You can personalise your child's avatar and begin assigning tasks immediately.
 

How do children earn Digital Mints?

Children earn Digital Mints by completing tasks assigned by their parent. Rewards are awarded only after completion and, where applicable, parent approval.


Does Bucky Mint transfer real money?

No.

Bucky Mint uses Digital Mints and Digital Wealth to help children understand financial concepts.

Parents choose if, when and how to reward their children outside the app.


Can I manage multiple children?

Yes. Parents can create and manage multiple child profiles from a single parent account.
 

How do I reset my password?

Use the Forgot Password option on the Sign In screen or contact us for assistance.

Report a Bug

If you've discovered an issue or experienced unexpected behaviour, please email:

info@infinoo.com


Please include:

  • Device model

  • iOS / Android version

  • App version

  • Description of the issue

  • Screenshots (if available)


Report Inappropriate Content

If you believe any content within Bucky Mint violates our policies or raises child safety concerns, please contact:

info@infinoo.com

Subject: Report Content


Request Account Deletion

You can delete your account directly within the Bucky Mint app.

Alternatively, email: info@infinoo.com

Subject:

Delete Account

Requests are normally processed within 3–4 business days.

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